FAQs

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Reasons to contact ISO (and frequently asked questions) …

General Items of Interest

  • Is purchasing through your website secure?  Yes. All of our payments are processed through PayPal, which is a safe and secure way to make payments online.  For more information check out www.paypal.com.
  • Can I use ISO’s graphics?  We don’t allow the use of our graphics without permission. Feel free to contact us to discuss why you would like to use our graphics.
  • What size should I buy? All men’s shirts are oversized. If you like the fit a little baggy, order your normal size. If you like it just right or snug, order one size smaller. Women’s shirts are athletic fitted shirts and run a little tight.
  • How long will it take to receive my order? A typical order will be shipped in 3 to 7 business days.
  • I want a custom ISO graphic for a team or event. We’re happy to create a meaningful graphic for your purpose. Minimum orders will apply.
  • I want to return an item and I have not had it for more than 7 days. Feel free to contact us regarding returns.  If more than 7 days, you’re probably out of luck.
  • I want to order, but don’t live in a country that is acknowledged by the ISO ordering system. Let us know where you’re at and we’ll let you know how much it cost to ship.
  • I want to pay by cash or check. We’ll try to work something out.
  • I want to order in bulk and am looking for a discount. I bet we can make it work to benefit both parties.

Business Development and Sponsorships

  • I want to advertise on isodistance.com. Send a letter of request and it will be reviewed.
  • I want to become part of the ‘ISO Elite’, i.e. I want to be sponsored by ISO. Send your resume and a few references and we’ll get back to you.
  • I want to become an ISO Partner. We want to be friends with anyone with similar visions.
  • I want to place a wholesale order? We have retail pricing and are happy to honor wholesale orders if you qualify.
  • I want to become part of Team ISO. We’d love to have you.  Check out the Team ISO page or send us a message.

If you need to contact ISO, feel free to send us a message.